Refund policy
Eligibility:
- Unopened products: Full refund within 30 days.
- Opened/used products: Non-refundable (FDA hygiene rules).
Process:
1. Email us within 30 days with order # and photos, hello@innerradiancefiber.com
2. Return unopened items (customer pays shipping).
Exceptions:
- Defective items: Free replacement + return shipping.
No refunds for international customs fees.